info@spiritpilates.com.au

info@spiritpilates.com.au

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  • Class Schedule
  • Location & class types
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  • More
    • Home
    • New Year New You
    • Class Schedule
    • Location & class types
    • Pricing
    • Meet The Team
    • Testimonials
    • info/ videos
    • FAQ
    • 6 Week Challenge
  • Home
  • New Year New You
  • Class Schedule
  • Location & class types
  • Pricing
  • Meet The Team
  • Testimonials
  • info/ videos
  • FAQ
  • 6 Week Challenge

Frequently Asked Questions

What is the access code to the baringa studio

When does the calendar week start for booking classes

When does the calendar week start for booking classes

Our Baringa Studio is locked outside of office hours, as we are located in a shared office space.  Our door code is 2007# and enter as normal

When does the calendar week start for booking classes

When does the calendar week start for booking classes

When does the calendar week start for booking classes

Our week starts on a Sunday.  So when booking in your class allocation for the week keep in mind that the Sunday is the first day of the week.

What do i wear to class

When does the calendar week start for booking classes

I have noticed an $8.8 charge on my account from spirit pilates

Grippy socks are preferred, as they help prevent slipping during class. If you don’t already have a pair, they’re available for purchase at the studio — although any grippy socks are perfectly fine.

Please wear something you feel comfortable in and can move easily in.
If you have long hair, we recommend tying it back so it doesn’t get caught in the springs.  Bring along a water bottle to help keep you hydrated during the class.

I have noticed an $8.8 charge on my account from spirit pilates

I have noticed an $8.8 charge on my account from spirit pilates

I have noticed an $8.8 charge on my account from spirit pilates

lease note that our payment processing company, PayChoice, charges a $8.80 fee for any failed payments.

To help avoid this fee, please ensure you have sufficient funds available and that the correct bank card is set up for your weekly payments.

If you need any assistance updating your details, we’re always happy to help.  This money goes direct to paychoice and does not enter Spirit Pilates bank account

How many hours do i have to cancel my class before i lose it

I have noticed an $8.8 charge on my account from spirit pilates

How many hours do i have to cancel my class before i lose it

We have a 10-hour cancellation policy, which helps give other clients enough time to organise and attend classes — especially early morning sessions.

If a class is cancelled with less than 10 hours’ notice, the class will be forfeited.

We do understand that special circumstances can arise, so please reach out to our team if needed by emailing info@spiritpilates.com.au and we’ll do our best to help.

How do i cancel my membership

I have noticed an $8.8 charge on my account from spirit pilates

How many hours do i have to cancel my class before i lose it

We’re always sad to see our members leave us. However, if you do decide to cancel your membership, we require 30 days’ notice.
All cancellations must be submitted in writing via email to info@spiritpilates.com.au

can i place my membership on hold

How do upgrade or downgrade my membership

How do upgrade or downgrade my membership

Yes, you can place your membership on hold. Holds have a minimum period of 2 weeks and must be requested at least 2 weeks in advance.

All hold requests need to be submitted in writing via email to info@spiritpilates.com.au.

How do upgrade or downgrade my membership

How do upgrade or downgrade my membership

How do upgrade or downgrade my membership

If you’d like to upgrade or downgrade your membership, please email our team at info@spiritpilates.com.au and they’ll take care of it from your next payment cycle.


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